Attention New Requestor:
This communication is to inform you of a new partnership our facility has forged with Clearpath, the leading national platform for diagnostic image fulfillment.
You have been identified as a consistent requestor. Given our long-term experience working with you, we are committed to helping alleviate the challenges we collectively face daily. To reduce our collective challenges around mailing hard copies of discs: shipping costs and delays, status, and invoicing/payment we have selected a partnership with Clearpath to digitize the release of diagnostic imaging (X-Rays, CTs, MRIs and more).
Platform Process:
Our new digital approach follows the following process:
- You will setup one (1) request account for your organization with Clearpath (instructions below), you can add additional users to your account.
- As part of the setup, your facility will be required to setup payment (ACH or Credit Card).
- Your organization must initiate all requests at www.myclearpath.com.
- Your facility will have real-time visibility into status, invoicing, and payment.
- All status is accessible through the Clearpath portal. No additional follow-up should be necessary via phone or email.
Benefits Accrued to You (the Requestor) & Us (the Facility)
By leveraging Clearpath's new digital-first process, we expect to achieve the following benefits:
- Reduce labor costs
- Reduce shipping costs and delays
- Reduce fulfillment and delivery times
- Receive all records & images digitally
- Real-time visibility into status, invoicing & payment
- Avoid challenges with broken discs & encryption
- Support sustainability goals with a more environmentally-friendly solution
- Eliminate driving, delivery/pick-up at our facility
What you need to know:
- Security: Clearpath has been vetted and meets HIPAA, SOC 2 Type 2, ISO 27001, and HITRUST standards.
- Turnaround Time: Using Clearpath reduces deliver of films and records down to just a few days.
- Program Effective Date: All requests must be directed to Clearpath by the effective date communicated to you by our facility.
Next steps:
- Contact Clearpath to setup your facility login by emailing support@myclearpath.com. Our team can answer any questions you have about Clearpath and the overall record/film request fulfillment process. Training documentation will become accessible once you are provided a login.
- If you need any additional logins or training, please email support@myclearpath.com.
- For all other questions and support please email info@myclearpath.com.
Thank you and best regards,
Your Imaging Center
